01
Instant web-form response
Turn website service requests into an immediate, useful conversation instead of an unanswered inbox notification.
The 14-day implementation sprint
In 14 days, RapidReach maps the current lead path and installs the approved response, qualification, routing, booking handoff, and follow-up workflow for trades and home-service businesses.
01
Turn website service requests into an immediate, useful conversation instead of an unanswered inbox notification.
02
Give callers a path forward when your team cannot answer by sending a thoughtful text flow based on your service rules.
03
Collect the details your dispatcher needs, identify escalation situations, and hand the request to the right person.
04
Route booking-ready opportunities to your calendar or dispatch process with clear notifications and ownership.
05
Continue the conversation with leads who are not ready yet, respecting the stop conditions and voice you approve.
06
Connect the channels and tools you already use, then document the handoff rules, testing plan, and team workflow.
Sprint scope
Days 1–4 map the current inquiry path—from after-hours requests, missed calls, text messages, and web forms—to the person responsible for booking. We define what the system handles and where a human steps in.
Days 5–14 build, test, and launch the approved first response, qualification questions, routing rules, booking-ready handoff, and follow-up boundaries around your existing phone, messaging, calendar, CRM, or dispatch workflow.
Free response-time audit
We review your active lead sources and ownership, then follow up to schedule a 15-minute conversation and share a practical response-gap recommendation.